1. Introduction & Scope
This Privacy Policy outlines how Fast xBet Cash (operated via the Telegram Bot @fast_1xbetcash_bot and associated web services) collects, uses, protects, and handles your information. By utilizing our Telegram Bot, Web Cash Desk, or VIP channel previews, you acknowledge and agree to the practices described in this document.
We operate strictly as an independent intermediary cash desk and sports preview provider for adult clients in Sri Lanka. We take the privacy and confidentiality of our community with the highest standard of technical and operational diligence.
2. Information We Collect
To provide transactional routing, sports tips, and customer support, we collect minimal operational information:
- Telegram Account Identifier: Your Telegram User ID, first name, and username (if set). This is required to identify your session, route payment instructions, and communicate status updates.
- 1xBet Player Account Number: Your numerical 1xBet user ID provided during deposit or withdrawal requests to ensure funds are credited or debited to the intended gaming wallet.
- Transaction Metadata: The requested transaction amount in Sri Lankan Rupees (LKR), chosen payment channel (eZ Cash, mCash, FriMi, Bank Transfer), and user-provided bank account or mobile wallet numbers for withdrawal payouts.
- Payment Confirmation Receipts: User-uploaded deposit payment slips or transfer screenshots submitted to verify genuine payment before manual balance credit.
- Customer Support Correspondence: Messages, feedback, or dispute details submitted when opening a support ticket via
/support.
3. Sensitive Information We NEVER Collect
- We will NEVER ask for your personal bank account login password or SMS OTP codes.
- We will NEVER ask for your 1xBet account password.
- Any individual claiming to represent Fast xBet Cash who requests your account passwords, OTP codes, or card PINs is fraudulent and should be immediately reported to our administration.
4. How We Use Your Information
Information gathered is processed exclusively for the following legitimate purposes:
- To verify, approve, and execute 1xBet deposits and withdrawals.
- To transmit automated real-time status alerts (Deposit Approved, Withdrawal Completed, Verification Updates) directly to your Telegram chat.
- To distribute daily consensus betting previews, sports odds, and analytical fixtures.
- To maintain internal auditing, reconcile financial ledgers, and prevent duplicate transfer abuse or fraud.
- To provide 24/7 dedicated dispute resolution and customer assistance.
5. Data Storage, Security & Infrastructure
Our services run on Cloudflare Workers edge architecture across isolated regional containers. Transaction receipt images are stored with private access permissions in Cloudflare R2 buckets, safeguarded by cryptographic access tokens. Database records are protected by stringent role-based access control (RBAC), and administrative endpoints require signed HMAC tokens and multi-tier authentication.
6. Data Retention & Auto-Purging
We retain transactional history only as long as necessary to ensure accounting accuracy, resolve user disputes, and prevent system fraud.
- Transaction Records: Kept for standard financial reconciliation and dispute investigation purposes.
- Audit & Error Logs: Ephemeral system execution logs are automatically rotated and purged periodically via our automated cleanup jobs.
- Receipt Images: Stored securely in private R2 storage and archived only for the duration of the operational audit cycle.
7. Third-Party Sharing
We do not sell, rent, monetize, or trade your personal data with any third-party advertisers or external marketing networks. Data is only communicated through:
- Telegram Bot API: Facilitating end-to-end messaging and bot command handling within the Telegram ecosystem.
- Cloudflare Infrastructure: Cloud hosting, DNS routing, D1 relational database, and R2 storage services.
- Official 1xBet Agent System: Submitting verified player account numbers for instant balance crediting or withdrawal verification.
8. User Rights & Data Deletion
Under international data protection standards, you maintain the following rights regarding your personal records:
- Right to Cease Interaction: You may stop using the bot at any time by issuing the
/stopcommand or blocking the bot in Telegram. - Right to Data Erasure: You may request the deletion of your user account profile and support history by contacting the administrator via Telegram support.
- Right to Rectification: If your 1xBet account ID or contact information was erroneously recorded, you may update it at any time via the bot menu or through customer support.
9. Age Restriction & Responsible Gaming (18+)
We do not knowingly collect data from or conduct business with minors. If we discover that a user under 18 years of age has registered or initiated transactions, their account will be terminated immediately and all associated records permanently purged.
10. Contact & Grievance Redressal
For any privacy inquiries, data deletion requests, or technical concerns, please contact our team:
- Official Telegram Bot: @fast_1xbetcash_bot (Support Menu:
/support) - Official Tips Channel: https://t.me/fast_xbet_official_tips
- Web Cash Desk: https://xbet-telegram-bot.agent-1xfast-srilanka.workers.dev